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MSI

Established 1992
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Inspection Report Help Center
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Remote Assistance
Free live interactive
online support by appointment
Call 213-291-1717 (US) or 416-628-1390 (Ca)
to request Remote Technical Assistance or an online interactive
demonstration of any of our Inspection Report software.
Online
Remote Assistance
is free. The support engineer will provide you with a nine digit
support key for your remote session. The support key is good for a single
session. Each session requires a new key.
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Get Help Online
Phone 213-291-1717 or 407-401-9298 in the US. 416-628-1390 in
Canada*
*Normal business hours are 8:00 am - 6:30 pm
Pacific time. We do not place calls on hold. Leave a message and your call will
be returned in the order received. Messages are transcribed into text so
please speak slowly and clearly to ensure a proper transcription.
Microsoft security settings (read
this first)*
*Security options must be set correctly before you can run BestInspectors.Net
applications
Online User Manuals
and Frequently Asked Questions (FAQ)
Get Help by Telephone
Phone 213-291-1717 or 407-401-9298 in the US. 416-628-1390 in Canada*
*Normal business hours are 8:00 am - 6:30 pm
Pacific time. We do not place calls on hold. Leave a message and your call will
be returned in the order received. Messages are transcribed into text so
please speak slowly and clearly to ensure a proper transcription.
Get Help by E-mail
Send your help request to Support at BestInspectors.Net*
*Replace " at " with the @symbol
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How to Use The
Manuals
Many of the most common software questions apply to more than one program.
Likewise, many of the features of our inspection reports, business, and training
software are available in more than one more than one program. The online
user's manual is categorized by topics rather than by individual programs.
Screen shots and descriptions may not exactly match what you see on your PC
because of differences in appearance of the programs on PCs with different
configurations. If you are not able to find the information you need, you
may call technical support at 407-401-9298 (US), 213-291-1717 (US), or
416-628-1390 (Canada).
Note: "XL Pro" is the name for a complete family of reports.
When calling or writing for technical support, please refer to the specific XL
Pro edition (Heritage, HomeTrex, Legacy, MSI Reporter, etc).
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More
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