Our goal is to
provide you with the best possible products and services. Online
technical support is free but we have some limitiations that we ask you to
respect. A large percentage of our technical support sessions are for
problems related to third-party software. The most common causes of problems are
spy-ware, anti-virus software and web browser toolbars. If you have any of the programs in the
following list, please remove or disable them before starting a
remote technical support session. These programs are known to
interfere with a wide variety of other programs. We cannot be
responsible to damage to a PC that has any of these programs
The Home Inspector's Resource Center Inspector's technical support - Reporting systems - Human resources -
Advertising - Marketing - Scheduling - Administration - Training -
*Normal business hours are 8:00
am - 6:00 pm Pacific time. We do not place calls on hold. Leave a
message and your call will be returned in the order received.
Messages are transcribed into text so please speak slowly and
clearly to ensure a proper transcription.
*Someone is on call at all times
during daylight hours in the Eastern-Pacific times zones to handle
emergency technical support. E-mail technical support is
available 7 days/week. Emergency support
calls are given top priority. Please
state the nature of your request when leaving a voice mail message.
We try to respond to all telephone calls and e-mail as quickly as
possible but non-emergency calls or e-mails received late in the day
may not be returned until the next business day.
provide your full name, product name and version, your phone number,
including area code, your location (City and State or Province),
and your time zone when leaving a voice mail message or sending an
e-mail request for assistance. When leaving a voice-mail
message, please speak slowly and clearly. Say your phone
number at least two times.
We use the following numbers for out-going
calls only. We may return your call from one of the numbers below
but please do not return calls to these numbers if one of them
appears on your caller ID.
United States (Detroit,
hosting & Domains
United States (Tempe,
AZ) 7 days/week, 24 Hours/Day including most holidays
Windows, PDF, E-mail, MS
Office, Home Inspection
Click on the button or call
888-464-3646 ext. 02789504
Calls to this number are
(email addresses are all @BestInspectors.Net)