Our goal is to provide you with the best possible products and services. Online technical support is free but we have some limitiations that we ask you to respect. A large percentage of our technical support sessions are for problems related to third-party software. The most common causes of problems are spy-ware, anti-virus software and web  browser toolbars. If you have any of the programs in the following list, please remove or disable them before starting a remote technical support session. These programs are known to interfere with a wide variety of other programs. We cannot be responsible to damage to a PC that has any of these programs running:

Google Toolbar
Yahoo Toolbar
Norton Anti-virus
McAffee Anti-virus
Malewarebytes Anti-malware
AVG Anti-virus
OpenOffice.org

Also, if you have more than one anti-virus program running simultaneously, we will not be able to provide remote technical support.

Microsoft Support Schedule

Contact Information
*Normal business hours are 8:00 am - 6:00 pm Pacific time. We do not place calls on hold. Leave a message and your call will be returned in the order received.  Messages are transcribed into text so please speak slowly and clearly to ensure a proper transcription.
Telephone
Sales and Information
213-291-1717	United States, West
407-401-9298	United States, East
416-628-1390	Canada
Software Tech Support	Please consult our Frequently Asked Questions (FAQ) and Video tutorials before calling for technical support*
213-291-1717	United States
407-401-9298	United States
416-628-1390	Canada
*Someone is on call at all times during daylight hours in the Eastern-Pacific times zones to handle emergency technical support.  E-mail technical support is available 7 days/week.  Emergency support calls are given top priority.  Please state the nature of your request when leaving a voice mail message.  We try to respond to all telephone calls and e-mail as quickly as possible but non-emergency calls or e-mails received late in the day may not be returned until the next business day. Please provide your full name, product name and version, your phone number, including area code, your location (City and State or Province), and your time zone when leaving a voice mail message or sending an e-mail request for assistance.   When leaving a voice-mail message, please speak slowly and clearly.  Say your phone number at least two times.
We use the following numbers for out-going calls only. We may return your call from one of the numbers below but please do not return calls to these numbers if one of them appears on your caller ID.
313-429-0717	United States (Detroit, MI)
775-453-4229	United States (Reno, NV)
Website hosting & Domains Tech Support
480-624-2500	United States (Tempe, AZ) 7 days/week, 24 Hours/Day including most holidays
Windows, PDF, E-mail, MS Office, Home Inspection	Click on the button or call 888-464-3646 ext. 02789504
888-464-3646 ext. 02789504	Calls to this number are $1.95/minute.

E-mail

(email addresses are all @BestInspectors.Net)

General Information: information Technical Support: support

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