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Lost Activation Codes, Lost or Expired Download Links, and CDs

 

 

Lost Activation Codes   1st Year 2nd Year* 3rd Year* 4th Year +
Retrieve lost code*
Software must have been registered online within 30 days of purchase in order to be able to retrieve a code.
 		 $19.95
 $39
 $49
 Upgrade required

 

We must be able to verify your purchase in order to retrieve a lost code or issue a replacement for a lost code. Software purchases directly from BestInspectors.Net, WindSurance.com, or InspectorLogic.com can be verified for three years without proof of purchase. All other purchases require proof of purchase.

 

Lost or Expired Links   1-31 Days 31 - 180 Days After 180 Days  
Replace download link*
A replacement download link must be pruchased if the request is made 31 days or more after the date of purchase.
No charge for the first request within 30 days of purchase. Additional requests are $17.95 each.
 $24.95
 Upgrade required
  

 

We must be able to verify your purchase in order to retrieve a lost custom download link or issue a replacement download link. Software purchases directly from BestInspectors.Net, WindSurance.com, or InspectorLogic.com can be verified and replaced for 180 days without proof of purchase. All other purchases require proof of purchase.

 

CD   With Software Purchase      
Software on  CD
Software on CD is no longer available effective October 1, 2017.		 Discontinued
effective Oct 1, 2017
    

 

  

Lost Activation Code

Instructions:

Purchase an Activation Code Retrieval or a Replacement Activation Code. You will receive a transaction ID with your purchase. Send an email to support@bestinspectors.net with the transaction ID, the name and version number of your software, and evidence of your original purchase. The minimum information required in order to locate your original purchase is the name and email address associated with the purchase. Including the approximate date of purchase will help to reduce the time needed to process your request.  The subject line of the email must be "Lost Activation Code" 

Call 213-291-1717 (US) or 416-628-1390 (Ca) to purchase an upgrade. Upgrades can only be purchased by invoice or phone. Ownership of a qualifying version must be verified. Please consult the Support Section before calling for technical support.


Lost or Expired Custom Download Link

Some BestInspectors.Net software does not require an Activation Code. Instead, the software is pre-activated and we provide the user with a custom download link. Download links are guaranteed to remain active at least for 32 days from the date of purchase. Once downloaded, software can be stored on a storage device such as a CD, DVD, flash drive, or external hard drive. The software can be downloaded as often as needed while the download link is active.

WARNING: Multiple software downloads should always be made from the same location (building address).  The IP address of the downloader will be logged for security reasons. Downloading from multiple locations may cause the link to be terminated.

Instructions for purchasing a download link retrieval or replacement:

Purchase a Download Link Retrieval or a Replacement Download Link. You will receive a transaction ID with your purchase. Send an email to support@bestinspectors.net with the transaction ID, the name and version number of your software, and evidence of your original purchase. The minimum information required in order to locate your original purchase is the name and email address associated with the purchase. Including the approximate date of purchase will help to reduce the time needed to process your request.  The subject line of the email must be "Lost Custom Download Link"  or "Expired Custom Download Link"

Call 213-291-1717 (US) or 416-628-1390 (Ca) to purchase an upgrade. Upgrades can only be purchased by invoice or phone. Ownership of a qualifying version must be verified. Please consult the Support Section before calling for technical support.

Request Form

After you have purchased a replacement activation code, code retrieval, or replacement download link, please complete this request form. Your request cannot be completed until the request form has been completed and submitted.