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Inspecting Residential Electrical Systems

Advanced Topics and Concepts

 

Online Electrical Class

First live online class presented December 04, 2007 at 8:00 p.m. CST

 

Presented by

CertifiedMasterInspector.org

Instructor

George P. Wells, BSEE, MBA, CRI, CMI

 

Please send all e-mail related to this course to

CMI39420@BestInspectors.Net

The e-mail Subject line should include: CMI39420, Your First and Last Name

 

Check the course Blog for the latest information related to this course

 

Part 1: Are You Inspecting the things that are REALLY Important?

Everything is important when it comes to inspecting electrical systems.  The reality is, however, that we can't spend as much time in a house as we would like to spend.  Almost every home inspector I know would spend at least a full day in every house if they could.  The trouble is that we are not going to be making much money if we spend a full day in the house.

We need to be sure that we inspect the parts of the electrical system that are most likely to cause serious problems if there is a defect or a deficiency.  I cannot stress enough that I am not saying that there are things that are not important. 

I do two things when inspecting an electrical system.  First, I look for problems that already exist.  My main focus is in areas that I know are common failure points in an electrical system.  Second, just as economist judge the health of the economy by looking at "key indicators", I look for "key indicators" that there may be hidden defects or deficiencies.

I did thousands of service calls when I worked as an electrician.  In recent years, I have done dozens of electrical fire investigations and hundreds of electrical inspections.  I have seen first hand experience where and how electrical systems fail.

Electrical system do not fail the ways that people tend to think they will fail.  Even experienced electricians and electrical engineers are often surprised to learn the real facts.

Your inspection should focus on the things that are most likely to cause a catastrophic failure.  Unlike other mechanical in a home or commercial building, when electrical systems fail the failures usually lead to catastrophe.   

Common causes of electrical disasters

Here are some of the the most common causes of electrical disasters*:
* Fire, explosion, and electrocution

1. Improper connections in junction boxes (usually in attics)

Improper connections in junction boxes cannot always be readily viewed because you would need to remove junction box covers.  There are often signs of improper work that are visible without removing a cover.  Metal electrical boxes all have a #10 threaded hole in the back.  The purpose of the hole is to secure a ground wire with a screw.  A ground wire wrapped around one of the box cover's screws is an indication of amateur work.  Ground wires should NEVER be wrapped around a cover screw. 

Amateurs often leave covers off of boxes.  I have never been able to figure out why but, they do.  That's makes our jobs as home inspectors a little easier.  The fact that there is not a cover is in itself a deficiency that needs to be corrected.  The absence of a cover also gives us an opportunity to see what is inside the box.

Amateurs usually do not know how to install twist-on solderless electrical connectors.  They tend to put electrical tape over the connectors.  In doing so, they can create dangerous connections.  Most people will wrap the tape clockwise.  Solderless connectors are also turned clockwise to install them.  Electrical tape is stretched around the connector.  The tape is elastic so it is going to try to go back to its unstretched state.  In doing so it can loosen a connection may not have been secure in the first place. 

Taped connections do not all fail but the chances of a taped connection failing are unacceptably high.  Assume for example that there are 1000 connections in a house.  That is not at all an unrealistic number.  Now assume that only one connection out of every hundred connections fails.  That is a total of 10 failed connections.   In other words, 10 places where a fire could start.  Poor electrical connections are the leading cause of electrical fires.  Would you want to live in a house with 10 bad connections?

Attics are not only the most common place to find junction boxes with poor connections.  Electrical boxes in the attic are also more likely to come into contact with combustible materials.  People like to store things in attics.  We need to look carefully around stored items.  You can usually tell when something is stored directly on top of an electrical box.  Be sure to look around items too.  You will not be able to see everything but remember, you are looking for key indicators - signs of trouble.

Attics may be the most common locations for dangerous electrical connections but they can be almost anywhere.  Locations that are not in plain view under ordinary daily circumstances are more likely to have sloppy workmanship than locations that are in plain view.  Some electricians who are properly trained may do good work in visible areas but may cut corners in less conspicuous locations.  You need to always be on the lookout for signs of poor workmanship in the less conspicuous areas.

It is usually very easy for a trained observer to spot amateur work.  Amateurs don't know that they are doing wrong so they make no attempt to conceal their deficiencies.  

 

2. Device connections in receptacles and switches (especially on perimeter walls)

This is where a hand held IR thermometer can be very handy.  Device connections should not be warmer than the ambient temperature.  A temperature difference of a few degrees is probably acceptable.  You need to take into account the load on the circuit at the time.  It is beyond the scope of a basic home inspection to open the box to evaluate the wiring.  Should you decide to go into doing invasive electrical inspections, you might then remove an outlet to check the current flowing.  We will get into doing those types of checks in a later course.  For now, we are going to only talk about visual inspections.

I am going to split this discussion into two parts.  First, the basics.  We will go into a little more detail in the Part 2.  The important thing to know at this point is that connections to switches and receptacles are very susceptible to failures.  We old-timers (50+) like to talk about the good-old-days when device connections problems were rare.  Well, here is one area where modern technology has taken us backwards in safety and reliability.  Electrical contractors may save a lot of money on labor costs but they save that money at the cost of safety and reliability. 

This is not a class about morality so I'll stifle my opinions about current wiring methods.  As home inspectors though, we need to know what we are up against.  Right now, I just need to be sure that you understand the importance of this part of an electrical system.  As I mentioned in the previous section, poor connections are the leading cause of electrical fires.  Poor device connections rank right up there with other poor connections in being responsible for fires.  I'll talk in Part 2 about why device connections fail more often in perimeter walls than in interior walls.

 

3. Loss of the grounded (neutral) conductor in circuits with a shared grounded conductor (can impress 240V across 120V circuits)

Illustration (PDF)

I have always had a strong dislike for the word "neutral".  The long established correct term has been "grounded conductor".  That is changing but for our purposes, let's stay with the traditional terms.  The term neutral is something of a misnomer.  The name seems to imply that it is not a current carrying conductor.  Sadly, many people have met their demise because they grabbed onto the white grounded conductor assuming that it did not carry electrical current.

As a young electrician I always had an objection to having two circuits sharing the grounded (neutral) conductor.  This is usually accomplished in residential wiring by running 14/3 or 12/3 NM cables instead of two separate 14/2 cables of two separate 12/2 cables.  Whenever the boss wasn't looking, I'd run two 14/2's or 12/2's instead a single three conductor cable. 

True enough, it wasn't my money.  It was the bosses money I was spending.  I was "talked to" on more than one occasion about my expensive habit.  When I later had my own electrical business, I continued the practice.  My crews were instructed NEVER to share grounded conductors. 

It always seemed like risky business to me.  Sharing the grounded conductor would not be a problem in a perfect world.  In a perfect world.  The reason is that the grounded conductor can never carry more than either one of the ungrounded (hot) conductors from the two circuits.  We will get to why that is in the next four hour course.  The important thing to understand right now is that when that shared grounded conductor is lost - for any reason - 240V can potentially be impressed across 120V appliances.* 

240V across a 120V appliance is not a good thing.  What happens will mainly depend what the appliance is.  If it is something like a PC, a television, or light bulb, the chances are that it will destroy the appliance but will not necessarily start a fire.  If it is any thing with a heating element or a small motor, the chances of starting a fire are much greater.  Also, there is a strong possibility of starting a fire at a device such as an electrical outlet.   

Little did I know 30 years ago that I would years later end up investigating fires caused by the loss of grounded conductors.  Sharing grounded conductors never seemed to be a good idea but I certainly did not know at the time that loss of grounded conductors really is a leading cause of electrical fires.

* Appliance refers to any electrical load.  It can be anything from a table lamp to a PC to a clothes washer.

 

4. Loss of the grounded (neutral) conductor in branch circuits because of poor joints (connections)

Illustration (PDF)

We have already covered the topic of poor joints so you know that they are inherently hazardous.  The usual problem is heat.  An improper joint is presented to the system as another load.  A bad connection is like having a small heating element.  Obviously, that's not a good thing.  What if that bad joint also happens to be connecting segments of a shared grounded conductor together?  There are two potential problems.  One potential problem is heat.  The other potential problem is the loss of the grounded conductor.

Have you ever used a continuity tester to check the integrity of an electrical circuit?  If you have I am going to ask you to stop the practice right now.  Please, just trust me on this one for now.  Later you will be glad you did.

A bad joint will often appear to be good when checked with a continuity tester.  We don't want to get side-tracked with talking about the reasons for this now.  For now, you need to accept this as fact so we can continue with the lesson and not have you confused when you are in the field looking at these types of installations.

Let's first take a look at how you can recognize a shared grounded conductor.  As I mentioned earlier, the usual practice is to use three conductor cables.  Whenever you see a three conductor NM cable entering a junction box, ask yourself these questions, "Are there any 240V loads coming off this box?", "Are the cables going to a kitchen or a dining room?", "Are there possible three-way or four-way switch legs that may in the box?"

The presence of three conductor cables where there are no 240V circuits is a good indication that there may be shared grounded conductors.  However, three conductor cables are often used for switch legs too.  If you are using a IR thermometer, check the temperatures.  Cool temperatures do not necessarily mean that everything is OK but it is better to have cool temperatures than warm or hot.

Don't forget that you will not see any appreciable temperature rise unless there is a significant load on the circuit.  The reason is that the connections are in series with the loads.  You would certainly see something going on if they were in parallel!  We will go into why that is in a more advanced course.  For now, just remember that the fact that a box is cool doesn't mean much if there is not appreciable load in the circuit while you are checking it.

 

5. Compromised grounded (neutral conductor) in branch circuits because of poor joints (connections)

Illustration (PDF)

Have you heard the word "Common" used when referring to electrical wiring?  At one time, the grounded conductor was called "the Common" about as often as it was called "the Neutral".  For whatever reason, the term has become much less popular than it used to be but, it is still in use.  Common is really a better description than neutral.  It more accurately describes what the grounded conductor is.  It is a conductor that is common to all the circuits in an electrical system.  There are some exceptions to this but they are beyond the scope of this course.  For residential electrical systems, the grounded conductors are usually all common.  That is, they all eventually tie together.

Nowhere is that more evident than in junction boxes.  It is a common practice among electricians to tie all the grounded conductors together in a junction box.  Solderless connectors are rated for use with specific sizes and numbers of conductors.  It can be a real challenge to put half a four or more wires in a single Solderless twist-on connector.

I've already mentioned that one of the signs of amateur work is tape on the connectors.  Another possible sign of an amateur is twisted wires.  Wires being twisted together under a twist-on connector are not a sure sign of an amateur.  Many qualified electricians also twist their wires.  However, amateurs almost always twist their wires.  Most manufacturers of twist-on connectors say that it is acceptable to twist the wires but that twisting is not required.  Some may even recommend or require that the wires be twisted.  So, when you see wires twisted together you need to also take into consideration other workmanship clues.  Wire that are not twisted together are usually a sign of a professional installation.

Having personally made many thousands of connections using twist-on connectors, I take great care not to allow the wires to twist together.  I can get a superior connection by keeping the wires as straight and parallel as possible.  

Of course you won't see any of the connections if the cover is on the box and you are not going to be taking covers off.  When you encounter a box with no cover, you will know what to look for.  Be very suspicious of four or more grounded conductors all tied together with a twist-on connector.

I cannot stress enough that these inspection tips are not going to enable you to definitely identify wiring problems.  They are clues.  Being a home inspector means being a detective.  You have to understand how first how to recognize the clues then, how to analyze them.

      

6. Other causes of loss of the grounded (neutral) conductor

Back when I was a young electrician concerned about sharing grounded conductors, my main reason for concern was not that the neutral would be lost.  I was confident in my own work so I was not thinking about the failure of my joints.  What I envisioned was future alterations that would compromise or overload the grounded conductor. 

In order for a shared grounded conductor to be safe (and legal), the two ungrounded (hot) conductors need to be from opposite phase legs.  The two ungrounded cannot be on the same phase leg.

I spent much of my apprenticeship and earlier years as a journeyman doing what is referred to in the trades as "old work".  In other words, rewiring buildings.  I also started doing a lot of service calls early in my career.  While most of my coworkers preferred building electrical systems I preferred to troubleshoot them.

What I found while doing service work was that circuits would often be rearranged so that what were once safe circuits were no longer safe.  A major culprit in modern systems is tandem breakers.  Electrical panels are laid out so that the poles on each side alternate (phase A - phase B - phase A - phase B, etc).  The reason for this layout is so two-pole 240V breakers can be installed.  The grounded conductor in a 240V 1θ (Single phase) system is a true neutral thus, the current it carries is always less than the greater of the two phase legs.  The neutral only carries the difference between the two legs.  Don't worry about why that is right now.  The important thing to know and to remember right now is that the poles alternate.

What do you think will happen when you replace two individual with a single space saving tandem breaker and the two circuits had been sharing a neutral?  The two circuits have been placed on the same phase leg.  So, instead of carrying less than the current being carried by the greater of the two phase legs, it is now carrying the total current of the two phase legs.

Here is an example.  Let's say you have two 15 amp circuits on adjacent breakers in a panel.  One circuit has 12 Amperes flowing in it and the other has 13 Amperes flowing in it.  Their shared neutral is carrying the difference of only one ampere.  Now let's say that you replace the two individual with a single space saving tandem breaker.  The shared neutral is now carrying 25 Amperes on a circuit rated for only 15 Amperes.  This is not a good thing!

I cannot even begin to estimate how many times I have found this very serious problem in the field.  Sometimes it is very easy to see whether or not the two circuits on a tandem breaker are sharing a grounded conductor.  Sometimes it is not easy to see.  If the circuits on the tandem breaker are entering the panel in three conductor NM cable it is easy to spot the problem but, what if they are coming in with other circuits in a conduit?  You are not going to be able to readily identify the problem if it exists.  The only easy and reliable way to quickly identify the problem would be to place loads on both circuits and check the neutral currents in the conduit that contains the circuit conductors.  

Most home inspectors remove the electrical service panel cover during an inspection so it would not be too difficult to carry a clamp-on ammeter to perform this check.  However, it is beyond the scope of a typical basic home inspection being done according to industry standards to perform such checks.  The decision is yours.  I guarantee you that if you do this check, you will be catching some things that most inspectors routinely overlook.

The last thing I want to discuss in this section is double tapping.  I am going to be very blunt about this.  It is my single greatest concern with home inspectors doing electrical inspections.  The loss of a neutral is serious business regardless of how or where it happens.  One way in which a neutral can be lost or compromised is by coming loose at at the busbar in the service panel.  Double tapping can increase the chances of the conductors becoming loose.

What concerns me is that there is so much talk about double-tapping and so much made of it during inspections while so many of the other more likely potential causes of a catastrophic failure are completely overlooked.  The integrity of the terminations, double-tapped or not, is very often overlooked.  A habit I have is to start checking the terminations whenever I open an electrical service panel. 

People rarely think to do routine maintenance on a an electrical service panel.  Any panel five years old or older that you open is very likely to have grounded conductors that are not properly secure.  It doesn't matter if they are double-tapped or not.  It is far more important to know whether or not the conductors are secure than to be concerned about the fact that there are two wires under  screw.

You are there to do a home inspection, not to perform maintenance on the panel.  If you find a single screw that you can turn a quarter of a turn, you need to recommend routine maintenance on the service equipment.  Routine maintenance should be performed at least once every five years.

The neutral conductor is not only lost or compromised in branch circuits.  It is also at risk in service equipment, electrical feeders, and subpanels.  Failures on utilities poles are not uncommon.  The grounded conductor can also become loose in meter sockets and panels.  Loss of a neutral in the service panel or upstream of the service panel is extremely dangerous because the entire 120V distribution in the house can have 240V applied across it.

Even if you don't check for too many wires under a twist-on connector, rearranged circuits, or check for excessive current on a neutral conductors you need to be aware of the ways in which a the neutral can be compromised or overloaded.

 

7. Recessed lights

Recessed light fixtures and cellulose insulation do not go well together.  Wait a minute ... Most recessed light fixtures have thermal protection and cellulose insulation is not flammable so there shouldn't be a problem, right?  Well you would think so.  Once again, in a perfect World, that wouldn't be a problem.  The thing is, we don't live in a perfect World.

Let's first consider the thermal overload.  The thermal over load is a small device situated in the can so that it senses temperatures above a safe limit.  Changes have been made to recessed light fixtures over the years.  They are much safer today than they were only a few years ago.  Some of the older recessed fixtures had the thermal overloads inside the can but off to the side.  There can be a problem with the fixtures because heat rises.  It is possible for the sensor to not be exposed to temperatures as the surfaces, especially the top, of the can.  The thermal overloads are often exposed and they may have been moved during the installation.  It does not take much movement to impair the overload's ability to sense dangerous temperatures in time to prevent a fire.

You are not going to see the overloads in recessed fixtures during an inspection.  You need to be aware of the potential danger though.  Some fixtures are rated for direct contact with insulation.  The fixtures that are rated for direct contact with insulation are usually the bigger boxier styles.  The older fixtures usually had smaller cans.  The cans are often round and have a domed top.  There are still many thousands, perhaps millions, of the older style fixtures still in use.

What about the "non-flammable" cellulose insulation?  Non-flammable does not mean that it doesn't burn!  Non-flammable means that it will not support a flame.  It will smolder.  Cellulose insulation can smolder for a very long time; days or even weeks.  Burning cellulose will cause "tracking" or "veins" of burned cellulose that can go very long distances.  Eventually the tracks will reach a combustible material and will surface.  When they do, a fire starts.

I did a fire investigation a few years ago in a large home, perhaps 10000 square feet, that was in the process of having some redecorating and minor renovations done.  The house was only a few years old.  It had cellulose insulation in the attic.  It was a two story house.  The total attic space was around 5000 square feet.  

A small fire had broken out several days earlier but the fire department had arrived and the fire was very quickly extinguished.  The fire has broken out on the second floor.  There was almost no structural damage.  Most of the damage was from smoke.  In a larger fire, the fire fighters will normally perform what is called "overhaul".  that is, they sift through debris searching for any remnants of the fire.  They don't want to leave smoldering debris behind that could cause the fire to flare up again.  There didn't seem to be anything to do overhaul on with this fire.

The insurance company hired us to investigate the cause and origin of the fire.  There were no sources of ignition near where the fire broke out.  The closest electrical loads were at least ten feet away.  At first glance, it looked as though it would be a poor connection in an attic mounted junction box.  In houses that have cellulose insulation, Most of junction boxes are usually buried in the insulation.  It can be a long tedious process locating them. 

I gently sift through the insulation with my had and a long cabinet tip screwdriver to find the junction boxes.  What I found in this house was hot tracking - and lots of it!  The insulation was smoldering in dozens of places.  The house could literally have burst into flames at almost any time.  I located a recessed fixture that was the cause of fire.  It was new style fixture with a thermal overload mounted in the top section but the overload had failed.

Insurance companies do not always investigate fires this small.  In this instance it was a good thing they did.  I recommend 3" of clearance for all recessed light fixtures; even if they are rated for direct contact with insulation.  Insulation should never completely cover a recessed light fixture.  If you see recessed fixtures in the living area, you should see them in the attic too.  Sometimes the tracks burn themselves out because they reach an ignition source.  they need both a combustible material and oxygen.  Sometimes the tracks will end at a combustible material, such as a wood truss, that never catches fire.  That is because the tracks are usually below the surface and the combustible material is smothered in the insulation.  The track needs to find an oxygen source to ignite the combustible material.

Should you ever encounter tracking, do not expose it.  You don't want to expose the tracking to oxygen.  Leave the attic, evacuate the house and call the fire department.  The section of tracking you find may be cold but that doesn't mean that there are not live (smoldering) tracks somewhere nearby.  The tracks may have been there for weeks, months, or even years.  You will have no way of knowing.  You may never get another referral from the real estate agent but that's better than waking up a few days later to learn that someone died in a house fire in a house that you just inspected.

 

8. Halogen lights (not part of the electrical system but a major cause of electrical fires)

I am not going to say much about Halogen lamps.  The ones that most often cause fires are portable.  They are placed too close to curtains or other flammable materials or they are knocked over.  They usually have a small stand-of to prevent them from being in direct contact with combustibles when they fall over but they can still cause a fire quickly if left undiscovered.  Look at permanently installed halogen lighting to make sure that it is not too close to combustible materials.

 

9. Clothes dryers (not part of the electrical system but a major cause of electrical fires)

You are probably already know that clothes dryers are responsible for thousands of house fires every year in the U.S. and Canada because of lint in dryer vents.  Are you also aware that many dryer fires are caused by lint getting into the heating element housing of electric dryers?  Take a clothes dryer apart sometime.  You might be amazed at what you find.  If you inspect appliances as part of your home inspection, you need to know about the hazards of clothes dryers.

 

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Recommended reading:

ELECTRICAL FIRES

by John Gardner

http://www.tcforensic.com.au/docs/article11.html

 

Recommended videos
Examples of the destructive power of electricity:

Large Electrical Explosion Live on News

http://www.youtube.com/watch?v=eYUmdqQ94Ao

http://www.youtube.com/watch?v=EochMYzYz20

http://www.youtube.com/watch?v=BhTz7YMgDXM

http://www.youtube.com/watch?v=yaSPaF7n-OE

http://www.youtube.com/watch?v=-iClXrd50Z8

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Multimeter without fused leads

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